Kid Innovation, Inc.'s Privacy Policy
Please Read This Privacy Policy Carefully.
This Privacy Policy ("Privacy Policy") applies to the information collected on all web sites operated by Kid Innovation, Inc. ("Kid Innovation", "we" or "us"), including but not limited to the web sites at http://www.kidinnovation.com, http://www.razzul.com and http://www.razzul.com (collectively, the "Web Sites"). Additionally, this Privacy Policy applies to the information collected using the Razzul™ software product ("Razzul™"). Please read this Privacy Policy carefully before using the Web Sites or Razzul™. By using either Web Site or Razzul™, you consent to our practices concerning the collection and use of your and your child's information.

Use of the Web Sites is also governed by our web site Terms of Use; this Privacy Policy is incorporated into and made subject to the Terms of Use .

Use of Razzul™ is also governed by our End User License Agreement. Please click here to see a copy of that agreement.

Our commitment to be the leading provider of software and Internet-based products that assist parents in ensuring that their child has a safe online experience means that our business will continue to evolve as we introduce new products, services and features to the Web Sites and Razzul™. Because of this, from time to time, our policies will be reviewed and may be revised. Kid Innovation reserves the right to change this Privacy Policy at any time and notify you by posting an updated version of the Privacy Policy on the Web Sites. It is your responsibility to periodically check this page so that you are aware of what information we collect, how we use it, and under what circumstances we might disclose it. The amended Privacy Policy will apply between Kid Innovation and you whether or not we have given you specific notice of any change.

  1. Your personal information is important to us.
    Kid Innovation respects the importance of your privacy. You have a right to make your own choices about how your and your child's personal information is collected and used. We know that when you provide personal information to us you are showing your trust, and we take that seriously. Unless you consent otherwise, Kid Innovation will only collect and use your and your child's personal information as we explain below.
     
  2. Collecting information about you.
    Except as stated below, Kid Innovation will not collect or monitor any additional personal information about you or your child without your consent. The information we do collect is as follows:
     
    • We collect information when you enter your personal information on our site, for example, by registering on one of the Web Sites;
       
    • We collect some or all of the following information when you choose to download and/or purchase Razzul™: your IP address, your name, postal address, e-mail address, telephone number, and credit card number.
       
    • We collect some or all of the following information when you register a child using Razzul™: your child's name, your child's age in years, your child's gender, and your child's interests and hobbies (in general terms). We shall also ask you to provide a "buddy list" of e-mail address with whom your child will be permitted to correspond via e-mail or instant messaging. You may also have the opportunity to provide or edit lists of approved web sites that your child will be permitted to visit.
       
    • If your child uses Razzul™, we collect and maintain a listing of the internet addresses ("URLs") for the web pages that your child accesses and attempts to access, as well as the e-mail addresses of persons who either send e-mail or instant messages to, or receive e-mail or instant messages from, your child.
       
    • We may occasionally ask visitors to complete surveys and opinion polls about their attitudes and interests. Surveys help us to understand your needs and tailor our products and services to your needs. If you participate in one of our surveys, you can be assured that we do not maintain any personal information about you in our databases as a result of the survey. If excerpts from survey answers are subsequently posted on the Web Sites, no personally identifiable information of the respondent will be included.
       
    • If you contact us, we may also keep a record of that contact.

     
  3. Our use of cookies.
    Cookies are small data files that a website transfers to your computer's hard disk for record-keeping purposes. Most web browsers are set to accept cookies. A cookie can contain information that includes a user ID. Although we currently do not use cookies, we may use cookies in the future in order to make your use of particular sections the Web Sites as convenient as possible.

    The only personal information a cookie can contain is information that you supply yourself. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you disable cookies, you will not be able to take full advantage of the services for those particular sections of the Web Sites. For example, you may have to type in your e-mail address multiple times to continue using particular sections of the Web Sites.
     

  4. Collection and Use of Aggregate Data
    We may collect non-personal information about our users in the aggregate to help us update and improve the Web Sites and our other marketing and promotional activities. We do not collect personal information automatically, but we may combine non-personal information collected automatically with personal information that you may have previously submitted on a voluntary basis.

    There may be times when we share aggregate, non-personal information about our visitors (for example, the percentage of male and female visitors to our site) with advertisers, business partners, sponsors, and other third parties in an effort to customize or enhance the content and advertising of our sites for our users. We may also aggregate data from web log files (such as your web browser, operating system, pages visited, etc.) to understand how users find and navigate the site and what features are most popular.
     

  5. Using and disclosing your personal information.
    Our purpose in collecting information about you is to:
     
    • verify and assure proper processing of orders;
    • allow our software to function properly so that you can most effectively monitor your child's online experience;
    • aggregate user information to more effectively tailor our product and services to the proper demographics;
    • provide you with information which interests you; and
    • effectively communicate with you.

    Kid Innovation will not use or disclose any information about you without your consent, unless we believe, correctly or not, that such disclosure is:
     
    • required by law;
    • necessary to fulfill the above purposes or otherwise to provide you with a product or service which you have requested;
    • necessary to implement and/or enforce our Terms of Use [link] and End User License [link] agreements; and/or
    • necessary to protect the rights, property or personal safety of another user of the Web Sites or Razzul, any member of the public or Kid Innovation.

    Other specific ways in which we may use or disclose your personal information are as follows:
     
    • Responding to a Specific Request from You. If you specifically agreed to follow-up contacts by us or asked to be put on our mailing list, we may contact you from time to time using the contact information you provide. For example, we may send you marketing or promotional materials; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing a product or service you requested through our website. We will not send you promotional e-mails without first obtaining your permission. If you agree, we may contact you at the e-mail or other address you provide us, in order to provide you with updated information about the Web Sites, or to provide you with information about products or services which you may enjoy. (For more details, see the next section, "When we will contact you.")
       
    • Third Party Service Providers: In order to operate the Web Sites, fulfill the purposes set out above or otherwise deliver our products and services, we may sometimes share your personal information with a service partner or a company affiliated with Kid Innovation. Presently, we share the information that we collect with Infosaic (http://www.infosaic.com/) (who hosts the Web Sites and stores information for us) and Authorize.net (http://www.authorize.net/) (who processes credit card payments for us). You should read Infosaic's (http://infosaic.com/privacypolicy.aspx) and Authorize.net's (http://www.authorizenet.com/company/privacy.php) privacy policies to understand how these service providers will maintain and use your personal information. Additionally, we may share aggregate statistics ( i.e., statistics that contain no personally identifying information) to potential partners. Except as listed above, we will not otherwise disclose your personal information to other companies without your consent.
       
    • Other Corporate Entities: Kid Innovation may share some or all of your personal information with another business entity should we plan to merge with or be acquired by that business entity. Such sharing of information will only occur in accordance with a confidentiality agreement. Should such a combination occur, we shall use our best efforts to require that the new combined entity adhere to this privacy policy with respect to your personal information.
       
    • Matters Beyond our Control: Due to the existing regulatory and technological environment, we cannot assure that all of your private communications to us and personal information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may be forced to disclose personal information to the government under certain circumstances, or third parties may unlawfully intercept or access such communications or information. Therefore, although we use industry standard practices to protect your privacy, we cannot promise, and you should not expect, that your personal information and private communications will always remain private.

     
  6. When we will contact you.
    We may contact you at the e-mail address which you provide to us in order to:
     
    • process and fulfill an order you place with us;
    • provide you with updated information about the Web Site;
    • notify you when your child attempts to access an unauthorized web site;
    • notify you when your child sends or received e-mail or instant messaging to or from an unauthorized person; and
    • provide you with other information ( e.g., newsletters, product updates).

    We will not send you any e-mail about other topics without first asking you for permission to send promotional information to you. If you are receiving information about Kid Innovation and do not wish to receive this information any longer, you may remove your name by following the instructions in Section 9 below.
     
  7. How you can access the information we keep about you.
    If at any time you want to know exactly which information you have chosen to receive, you are welcome to access your record by clicking here http://www.razzul.com/Manage/ParentLogin.aspx or e-mailing us at privacy@kidinnovation.com. Our file of your information will be made available to you within 14 days.
     
  8. Changing the information we have about you.
    You are ultimately in control of the personally-identifiable information you provide to us on our site. Thus, if at any time you wish to change which information you want us to have or use, please click here http://www.razzul.com/Manage/ParentLogin.aspx or contact us by e-mailing us at privacy@kidinnovation.com and we will amend this record.
     
  9. Deleting an email address from our email list or stopping any further communications.
    If you wish to have your email address removed from our mailing list, please let us know by clicking here http://www.razzul.com/Manage/ParentLogin.aspx or e-mailing us at privacy@kidinnovation.com. Additionally, you may opt-out of any specific e-mail notices or newsletters by clicking on the provided link at the bottom of that e-mail or newsletter. We will take all reasonable steps to remove your e-mail address as requested, unless we need to keep it for legal reasons. Please allow 14 days for any such request to be processed.
     
  10. Storage and security of your personal information.
    At Kid Innovation, we try to do everything reasonable to keep secure any information which we hold about you, and to keep this information accurate and up to date. Access to this information is restricted within Kid Innovation to employees who have specific authorization to see and use such information. Our commitment to security is also why we have chosen Infosaic, a company which specializes in secure data storage and management, to store all of the information that we collect from you and your child. You should read Infosaic's privacy policy here (http://infosaic.com/privacypolicy.aspx) to understand how Infosaic stores and protects your and your child's information.

    Since no data transmission over the Internet can be guaranteed to be totally secure, we do not promise that the information you provide to us will always be totally secure. Kid Innovation disclaims any responsibility for events arising from unauthorized access to your personal information.
     

  11. Kid Innovationand links to other web sites.
    Our Web Sites may provide links to third-party web sites outside of the Kid Innovation Web Sites. Such links are provided solely as a convenience to you, and should not be considered as an endorsement by Kid Innovation, Inc. of the content on, policies of, or owners of, any such third-party sites. These linked sites are not under our control, and we are not responsible for the conduct of companies linked to our Web Site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions and privacy policy of those web sites. For more information concerning links, please see the Terms of Use agreement for the Web Sites.
     
  12. Children's Online Privacy Protection.
    The Web Sites and Razzul™ assist parents in ensuring that their child's online experience is safe. You, as the parent, will be required to enter your child's information in order for you and your child to use the Web Sites and/or Razzul™. The only other information that we collect from your child is the listing of the URLs for the web sites that your child accesses and attempts to access, and e-mail addresses with whom your child corresponds. Your entering of your child's information verifies that you have consented to our collection of such information about your child.

    No information collected from users known to be under age 13 will be used for any marketing or promotional purposes outside Kid Innovation. If Kid Innovation collects personally identifiable information from children, it will only do so in compliance with rules established by the Federal Trade Commission under the Children's Online Privacy Protection Act of 1998 (16 C.F.R. §§ 312 et seq .).

    A Special Note to Kids: You should have a parent with you to help whenever you visit a new Web Site. Before providing your name, address, e-mail address, or any other personal information to anyone on the Internet, be sure to ask your parents if it's OK.
     

  13. What to do if you have a problem or question.
    If Kid Innovation becomes aware of any ongoing concerns or problems with the Web Sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy or if you have a problem or complaint, please contact us using the contact information below:

    Kira Nelson, CFO
    Kid Innovation, Inc.
    Salem, NH 03031
    privacy@kidinnovation.com
    (508) 898-1952